Introduction
Team Ironclad (“Ironclad” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit our website (“Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website.
- In email, text, and other electronic messages between you and this Website.
- Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.amgeneral.com/terms-of-use.
Information We Collect About You and How We Collect It
We may collect and process several types of information from and about users of our Website, including information:
- By which you may be personally identified, such as name, e-mail address, telephone number (“personal information”);
- About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.
Information You Provide to Us
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. We may also ask you for information when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your search queries on the Website.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
- Aggregating other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To notify you about changes to our Website or any products or services we offer or provide though it.
We may also use your information to contact you about goods and services that may be of interest to you.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose all categories and specific pieces of your personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates to support our operation of the web site and provision of information to you.
- To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Team Ironclad’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Team Ironclad about our Website users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Team Ironclad, our customers, or others.
Data Security
The safety and security of your information depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Changes to Our Privacy Policy
Team Ironclad may amend our privacy policy at any time and any changes will take effect once they are posted on the Website. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
Legal Basis for Processing
At Team Ironclad, we collect and process personal data gathered through our website only when we have a valid legal basis to do so under applicable data protection laws. Our legal bases include:
- Consent: When you explicitly agree to the processing of your data for specific website features (such as subscribing to a newsletter or accepting marketing cookies). You may withdraw your consent at any time.
- Contractual Necessity: When processing is necessary to perform a contract with you or to take requested steps prior to entering into a contract (e.g., delivering services requested via our contact forms).
- Legitimate Interests: When processing is necessary for our legitimate operational interests, such as securing our website infrastructure, analyzing traffic trends to optimize user experience, and preventing fraud—provided your fundamental rights do not override these interests.
- Legal Obligation: When processing is required to comply with applicable legal, statutory, or regulatory requirements.
Right of Access
You have the right to request confirmation as to whether Team Ironclad processes personal data collected through our website, as well as access to that information.
- What You Can Request: You may request details on the categories of data we hold, the specific purposes of processing, the sources of the data, and any third parties with whom it has been shared. You may also request a copy of this data.
- Fulfillment: Upon identity verification, we will provide a copy of your personal data in a standard electronic format within 30 days of receiving your request, free of charge.
Right to Erasure (“Right to be Forgotten”)
You have the right to request that Team Ironclad permanently delete your personal data collected via our website without undue delay under the following circumstances:
- Applicable Grounds:
- The personal data is no longer necessary for the initial purpose for which it was collected.
- You withdraw your consent, and consent was the sole legal basis for processing.
- You object to processing based on legitimate interests, and there are no overriding legitimate grounds to continue.
- Your personal data was processed unlawfully.
- Exceptions: We may retain certain personal data if necessary to comply with legal record-keeping obligations, resolve ongoing legal disputes, or defend against legal claims.
Data Portability
You have the right to obtain personal data you directly provided to Team Ironclad via our website in a structured, commonly used, and machine-readable format.
- Scope: This right applies exclusively to personal data processed by automated means where the legal basis was your explicit consent or a contractual agreement.
- Direct Transfer: Where technically feasible, you may request that we transmit your personal data directly to another controller or service provider.
Retention Period
Team Ironclad retains personal data collected via our website only for as long as necessary to fulfill the purposes outlined in this policy or as mandated by law.
- Website Inquiry & Form Submissions: Retained for up to 12 months following the resolution of your inquiry, unless a customer relationship is established.
- Analytical & Technical Data: Server logs and website usage analytics are stored in an aggregated or anonymized format for up to 24 months for security and optimization purposes.
- Consent-Based Marketing Data: Retained until you withdraw consent or unsubscribe from communications.
- Deletion Protocol: Upon expiration of the applicable retention period, your personal data is permanently deleted, destroyed, or irreversibly anonymized.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
teamironcladuk.com/rfi (complete the form to reach our DPO Contact)
Last Revised: 07/24/26